Managing your customer relationships online. 📊

Social CRM (Customer Relationship Management) is the use of social media and other online platforms and technology to engage with your audience. Businesses need to use these avenues to create a dialogue with their customers.

Social CRM

Social CRM (Customer Relationship Management) is the use of social media and other online platforms and technology to engage with your audience. In a time where social media is such a dominant part of everyone’s lives, businesses need to use these avenues to create a dialogue with their customers. This can include your content on social media, email campaigns and advertisements, and developing a method of customer service online. DH Productions can support you in the strategy behind social CRM, the development and release of content, and also the techniques available to build your business’ community. We can also deliver organised data about your demographic online, allowing you to make more informed decisions for your campaign.

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